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Privacy Policy

Effective Date: 8.2.2025

Introduction

Bit-Ship is committed to providing you with a great user experience on our website and services. Privacy Policy for Bit-Ship This Privacy Policy outlines how we collect, use, disclose, and manage your personal data when you use our cloud services and open-source tooling.

Information Collection and Use

We collect personal information that you voluntarily provide to us when you register for an account, use our services, or communicate with us. This may include your name, email address, company name, and billing information. We use this information to provide and improve our services, process payments, communicate with you, and personalize your experience.

We may share your personal information with the following third-party companies:

Logto: We use Logto as our OAuth provider to authenticate users and manage access to our services. Logto may collect and process your login credentials and other necessary information to provide this service. Please refer to Logto's privacy policy for more information on how they handle your data.
Lemon Squeezy: We use Lemon Squeezy as our payment processor to handle billing and payment transactions. When you make a payment, Lemon Squeezy collects and processes your payment information, such as your credit card details. This information is subject to Lemon Squeezy's privacy policy, which you should review for more details.
PostHog: We use PostHog for web and product analytics to understand how users interact with our services and to improve user experience. PostHog may collect information about your device, browser, IP address, and usage patterns. This data is used in aggregated and anonymized form and is subject to PostHog's privacy policy. We may also disclose your personal information if required by law, court order, or other legal processes, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

User Rights and Choices

You have the right to access, update, or delete your personal information. You may also have the right to object to or restrict certain processing of your data. To exercise these rights or if you have any questions or concerns about our privacy practices, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

Cookies

What are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help websites recognize your device and store information about your preferences or past actions.

How We Use Cookies

We use cookies for the following purposes:

Essential: These cookies are essential for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. You can't disable them as the site wouldn't work without them.
Analytics: We use cookies for monitoring user visits and interactions on our site to improve our services and user experience. We are using third-party service called PostHog for this purpose.

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